Instructions For Changing Servicing Area in Accela Citizen Access

In this section...
  1. Log into your Accela Citizen Access (ACA)(onenv.us) account
  2. Click the “Health District” Tab at the top
  3. You should see all records associated with your ACA account listed. If your permit is not listed, please call 775-328-2434 to have your account linked with your permit
  4. In the action column, click “amendment”
  5. Confirm information on locations and contacts page, then click continue
  6. In the “Detailed Description” box, put “Change of Servicing Area”
  7. Review all application information and update accordingly, including putting in the new servicing area information
  8. In the documents tab, upload your new filled out and signed servicing area agreement, then click “continue”
  9. You will receive confirmation that your amendment has been submitted. You will receive an invoice via email once the amendment has been reviewed by the front desk
  10. Once fees are paid, an inspector will contact you to schedule your change of servicing area inspection.

Last modified on 08/18/2026